Privacy Policy

Effective Date: July 3, 2025

This Privacy Policy explains how Relocayt (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website (the “Site”) and use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information in a variety of ways when you use our platform. This includes:

a. Personal Information

When you register or interact with our platform, we may collect information such as:

• Full name
• Email address
• Phone number
• Date of birth
• Mailing or physical address
• Government-issued ID (e.g., passport, student visa)
• Education institution details
• Emergency contact details

b. Payment Information

We may collect billing and payment details when you make purchases through the platform, including card details or payment provider information. All transactions are processed through third-party secure gateways, and we do not store full card information on our servers.

c. Accommodation & Preferences

We collect data related to your housing preferences, booking history, lifestyle preferences, and communication with hosts or service providers.

d. Usage Data

We may automatically collect information about your interaction with our Site, such as:

• IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages visited and actions taken on the Site
• Device identifiers and location data (when enabled)

e. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, track usage patterns, and provide tailored content. You may disable cookies in your browser settings, although this may affect functionality.

2. How We Use Your Information

We may use the information we collect to:

• Provide, maintain, and improve our services
• Facilitate accommodation search and booking
• Process transactions and send payment confirmations
• Verify identity and ensure account security
• Provide customer support and respond to inquiries
• Send transactional or promotional communications
• Personalize your experience on our platform
• Comply with legal obligations or regulatory requirements

3. Sharing Your Information

We may share your information in the following situations:

• With Hosts or Service Providers: When necessary to fulfill your accommodation or service requests.
• With Third-Party Vendors: For payment processing, hosting, analytics, customer service, or marketing.
• With Legal Authorities: If required by law, legal process, or to protect our rights and the safety of users.
• With Your Consent: In any other situation, we will ask for your permission before sharing.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer required, your data will be securely deleted or anonymized.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your data. While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights:

• Access and obtain a copy of your personal data
• Correct inaccurate or incomplete information
• Delete your personal information (subject to exceptions)
• Withdraw consent for data processing, where applicable
• Opt-out of promotional emails or communications

To exercise any of these rights, please contact us at hello@relocayt.com.

7. International Data Transfers

If you access our services from outside the country where our servers are located, please note that your information may be transferred, stored, and processed across borders. We ensure that such transfers are made in accordance with applicable data protection laws.

8. Third-Party Websites

Our website may contain links to other websites or services not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a minor has provided personal information, we will take steps to delete it.

10. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at: